Principal Consultant at Korn Ferry Hay Group
Delivering results for clients
Led an international resourced project on Employee Effectiveness assessment for an international banking organization based in Central Europe.
Key player in one of the major projects on manpower optimization with one of the four systemic banks in Greece.
Facilitates workshops with senior Management teams in telecommunications, banking, manufacturing and pharmaceuticals to help them: enhance their Top Team Effectiveness; de-code their strategy, cascade their strategic objectives and key performance indicators; align their organizational culture to their strategy; and interpret, communicate and use employee input to drive forward organizational improvements.
Has led numerous middle and senior management assessment and development programs, conducting one-on-one assessments, designing and delivering developmental workshops and providing feedback.
In her 14 years with Korn Ferry Hay Group, Ms. Close has experience in shaping effective solutions for clients: leveraging her understanding of jobs/work measurement, organization design and leadership effectiveness; and drawing insights from various sources – i.e. employee surveys, focus groups, management workshops, interviews, capability diagnostics and behavioural assessments.
She has worked with a wide range of organizations across business sectors (Telecommunications, Banks, Pharmaceuticals, FMCG, and Manufacturing industries) and on global/regional projects spanning different geographies.
Her areas of specialization are in: organizational effectiveness, leadership and talent assessment and development – using validated methods and tools, such as the Behavioural Event Interviewing® and the benchmarked competency models of Hay Group – performance management and employee research.
Academic and professional background
Ms Close holds a BA with honours degree in European Studies and French from the University of Keele in the UK. She is an accredited facilitator of Korn Ferry Hay Group’s Leadership Development Programs. Ms Close speaks English and Greek as her native languages, and is fluent in French.
Prior to joining Korn Ferry Hay Group, Ms Close was working for 5 years in Towers Watson and prior to that she was working in the Private Banking sector.